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Vanuatu Tourism Office (VTO) “Twelve Days of Christmas” Competition 2024

TERMS & CONDITIONS

  1. Information on how to enter forms part of the terms and conditions of entry. By
    submitting an entry, all entrants are deemed to have accepted these terms and
    conditions.  
  2. The “Promoter” is Vanuatu Tourism Office (VTO), Ground Floor, Tamarama
    Building, Lini Highway, Po Box 209, Port Vila, Vanuatu
  3. The game of skill promotion commences 7:00AM (Vanuatu time) Sunday 1 st
    December 2024 and concludes at 6.00PM (Vanuatu time) Thursday 12 th December
    2024. (“Promotional Period”). Entering the promotion constitutes acceptance of these
    conditions.  
  4. The promotion is only open to Eligible Entrants. 
  5. An "Eligible Entrant" is an individual who is:  
    • Not an employee, officer, servant or contractor of the Promoter or any
      organisation associated with the Competition or provision of the gift/prize, or
      their related corporate bodies or associates or any of their agencies involved
      with the promotion.  
    • Not a spouse, de facto spouse, parent, child or sibling (whether natural or by
      adoption) of such an employee or other person as described in clause 5(a)
      above.  
    • Aged 18 years or over.  
    • Open to participants worldwide
    • Participants who enter via Story Sharing must have a public Instagram
      account to enter.
  6. All relevant instructions on the Promoter’s website (if any) form part of these
    conditions.  
  7. To enter the promotion, participants must complete the following “Entry
    Requirements”
    • Follow @VanuatuIslands on Instagram.
    • Like the daily giveaway post to enter that day’s giveaway.
    • No restrictions on entering each day’s giveaways, participants can enter
      every day.
    • Complete any specific entry requirements mentioned in the daily post,
      such as tagging friends, sharing on your stories, answering questions etc
  8. By entering the promotion, entrants agree to the website Terms of Use:
    https://www.vanuatu.travel/terms-of-use/
  9. All entries become the property of the Promoter.  
  10. By entering the promotion, participants consent to the Promoter using the entrant’s
    Instagram handle (via Direct Message) or Facebook account (via Messenger) to
    contact them if they are the winner.  
  11. By entering the promotion and claiming the Prize, the Winner agrees that the
    Promoter may use their name and Instagram handle for publicity and competition
    purposes without compensation and agrees that the Promoter will own copyright.  
  12. This competition is a game of skill. Chance plays no part in determining the winners.
    All entries will be judged individually on their merits based on originality and
    creativity. 
  13. Each daily prize will be announced in the giveaway post. Which will be scheduled for
    6am Vanuatu Time and boosted to our global audience.
    • Each giveaway post will also be shared on the @vanuatuislands Instagram
      story.
    • Each daily prize will close at 7pm Vanuatu Time with the winner announced
      before 8pm Vanuatu Time on @vanuatuislands story.
    • Prizes may include local Vanuatu accommodation, products, experiences, or
      travel vouchers. Flights to and from and within Vanuatu are not included and
      are at the expense of the prize winner, all additional accommodation,
      personal expenses, meals and travel insurance are not included in the prize.
    • Prizes are non-transferable, non-exchangeable, and cannot be redeemed for
      cash.
  14. Winner Selection and Notification
    • Winners will be selected from qualified entries at 7pm (Vanuatu time) and
      announced on @vanuatuislands story.
    • Winners will also be notified via a direct message on Instagram from
      @vanuatuIslands.
  15. Claiming Prizes
    • Winners may be required to provide proof of identity and eligibility to claim their prize.
    • Vanuatu Islands reserves the right to arrange delivery or pick-up of prizes at
      its discretion, depending on the winner’s location.
  16. The Promoter expressly disclaims any responsibility and entrants agree to indemnify
    and hold harmless the promotion entities from and against any and all claims,
    actions, demands and/or liability for injury, damage or loss whatsoever relating to or
    arising in connection with participation in this promotion (regardless of the cause of
    such injury, damage or loss) and/or the delivery and/or subsequent use or misuse of
    any of the prizes awarded.  
  17. This promotion is in no way sponsored, endorsed, or administered by, or associated
    with Instagram or Meta. 
  18. The Promoter reserves the right, at any time, to verify the validity of entries and
    entrants (including an entrant’s identity, age and place of residence) and reserves the
    right, in its sole discretion, to disqualify any individual who the Promoter has reason
    to believe has breached any of these Terms and Conditions, tampered with the entry
    process or engaged in any unlawful or other improper misconduct calculated to
    jeopardise fair and proper conduct of the competition. Errors and omissions may be
    accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its
    rights at any stage does not constitute a waiver of those rights. The Promoter's legal
    rights to recover damages or other compensation from such an offender are
    reserved.  
  19. The Promoter’s decision concerning any aspect of this promotion is final and no
    correspondence will be entered into.  
  20. The Promoter collects information about entrants, including names and contact
    details that entrants provide when registering or using our services, as well as
    information from data houses, social media services, affiliates, and other entities. The
    Promoter collects and uses that information to provide you with our goods and
    services, to promote and improve our goods and services, to provide opted-in
    entrants with targeted advertising, for the purposes described in our Privacy Policy
    and for any other purposes, described at the time of collection.

    Prize inclusions  
  21. Eligible Entrants who satisfy the Entry Requirements will be eligible to win one of the
    “Prizes” below that relates to their entry category: You will only be eligible for the
    prize highlighted on the day you enter. All prizes are subject to availability and
    booking details will be listed on the prize voucher.
    • Day 1: Iririki Island Resort - 7-night stay in a Deluxe Spa Ocean View Room,
      including Daily Buffet breakfast. (valid to 21 Dec 2025 – Black-outs
      21/12/2024 – 15/01/2025 & all school holidays)
    • o Day 2: Vanuatu Watersports - Snorkel trip for 4 people + Sunset Cruise for 4
      people (valid to 30 th June 2025)
    • Day 3: Warwick Le Lagon + Vanuatu Water Sports - 1-night stay including
      breakfast (valid to 28/02/2025 black-out 20/12/2024 to 10/01/2025) + Vanuatu
      Watersports Reef Explorer family pass (valid until 30/06/2025)
    • Day 4: Breakas Beach Resort - 3-night stay in a tropical garden fare including
      Daily continental breakfast (valid until 30/04/2025) + Tamanu Day Spa -
      Ritual Spa Package for 2 people (Valid until 31/03/2025)
    • Day 5: Ramada Resort - 1-night stay at Ramada including breakfast + 2
      pizzas and a bucket of Tuskers at Banyan Beach Bar (Valid until 01/07/2025)
    • Day 6: Nasama Resort/Groovy Banana - 5 Night stay in beach view studio
      apartment including daily hot breakfast for 2 people + Family Photo Shoot
      with Groovy Banana (valid until 1/12/2025 – Black-outs 12/12/2024 –
      31/01/2025, 04/04/2025 – 28/04/2025, 27/06/2025 – 21/07/2025, 19/09/2025
      – 13/10/2025) + Family Photo Shoot with Groovy Banana – (valid until
      31/12/2025 – Efate only)
    • Day 7: Nakatumble – 3-night stay for up to 2 adults and 2 Kids, breakfast,
      lunch & dinner during your stay, Airport transfers, Champagne on Arrival and
      2 hours of massage. (Valid until 31/12/2025)
    • Day 8: Mangoes Resort & Restaurant - 3-night stay including daily light
      breakfast (valid until 20/12/2025, must be over 18 years old)
    • Day 9: Holiday Inn Resort - 3 separate prizes of 2-night stays including
      breakfast for 2 Adults & 2 Children (valid until 30/06/2025 – Blackouts
      01/02/2025 – 28/02/2025, 10/04/2025– 28/04/2025)
    • Day 10: Sailing Vanuatu - Full Day Cruise for 2 people (valid until 22/05/2025)
    • Day 11: Matevulu Lodge, Santo - 2-night stay including continental breakfast
      included + free use of kayaks (valid until 31/12/2025) + Turtle Bay Lodge,
      Santo - 2-night stay in Ocean View Lodge for 2 people (valid from 31/01/2025
      until 01/12/2025
    • Day 12: Havannah Boat House & K2 Kitchen & Trees and Fishes - 5-night
      stay at Havannah Boat House + Private chef dinner for 2 people + lunch or
      dinner at Trees and Fishes Restaurant
  22. The total prize pool is VUV1,500,000 (approx. AUD19,000)
  23. Vanuatu Tourism Office reserves the right to substitute for any reason whatsoever a
    prize (or portion thereof) of comparable or greater value, at their sole discretion. The
    prize is awarded “as is” without warranty nor guarantee, subject to any written
    directions from a regulatory authority. No Prize substitution or cash equivalent of
    Prize will be awarded for any reason, including any force majeure event.
  24. All other costs not included in the Prize are the responsibility of the winner, this could
    include but not limited to flights, transfers, meals, personal costs and incidentals. 
  25. The prize winner agrees to absolve the Vanuatu Tourism Office from any liability that
    may result from or is claimed to have resulted from participating in the competition or
    from the acceptance or use of the prize.
  26. Any cost associated with accessing the promotion website is the entrant’s
    responsibility and is dependent on the Internet service provider used.
  27. Any ancillary costs associated with the Prize are not included.
  28. Entrants consent to the Promoter using the entrant's name, likeness, image and/or
    voice in the event they are a winner (including photograph, film and/or recording of
    the same) in any media for an unlimited period without remuneration for the purpose
    of promoting this promotion (including any outcome), and promoting any products
    manufactured, distributed and/or supplied by the Promoter and promotional partners.
  29. If this promotion is interfered with in any way or is not capable of being conducted as
    reasonably anticipated due to any reason beyond the reasonable control of the
    Promoter, including but not limited to technical difficulties, unauthorised intervention
    or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent
    permitted by law (a) to disqualify any entrant; or (b) subject to any written directions
    from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as
    appropriate. 
  30. Any cost associated with accessing the promotional website or the Internet in relation
    to this promotion is the entrant’s responsibility and is dependent on the Internet
    service provider used.  
  31. Nothing in these Terms and Conditions limits, excludes or modifies or purports to
    limit, exclude or modify the statutory consumer guarantees as provided under the
    Competition and Consumer Act, as well as any other implied warranties under the
    ASIC Act or similar consumer protection laws in the States and Territories of
    Australia.
  32. (“Non-Excludable Guarantees”). Except for any liability that cannot by law be
    excluded, including the Non-Excludable Guarantees, the Promoter (including its
    respective officers, employees and agents) excludes all liability (including
    negligence), for any personal injury; or any loss or damage (including loss of
    opportunity); whether direct, indirect, special or consequential, arising in any way out
    of the promotion.
  33. Except for any liability that cannot by law be excluded, including the Non-Excludable
    Guarantees, the Promoter (including its respective officers, employees and agents) is
    not responsible for and excludes all liability (including negligence), for any personal
    injury; or any loss or damage (including loss of opportunity); whether direct, indirect,
    special or consequential, arising in any way out of: (a) any technical difficulties or
    equipment malfunction (whether or not under the Promoter’s control); (b) any theft,
    unauthorized access or third party interference; (c) any entry or prize claim that is
    late, lost, altered, damaged or misdirected (whether or not after their receipt by the
    Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any
    variation in the Prize value to that stated in these Terms and Conditions; (e) any tax
    liability incurred by a winner or entrant; or (g) taking/use of the Prize (or part of the
    Prize).  
  34. As a condition of accepting the Prize, the winner must sign any legal documentation
    as and, in the form, required by the Promoter and/or prize suppliers in their absolute
    discretion, including but not limited to a legal release and indemnity form.
  35. The Promoter reserves the right to amend the terms and conditions listed at any time
    without prior notice.