Competition Terms & Conditions

1. Information on how to enter forms part of the terms and conditions of entry. By submitting an entry, all entrants are deemed to have accepted these terms and conditions. 
2. The “Promoter” is GTI Tourism Pty Ltd on behalf of Vanuatu Tourism Office (VTO), 10 Boronia St, Redfern, NSW, 2016 AUSTRALIA, ABN 87122809974 
3. The game of skill promotion commences on 9:00AM AEST Tuesday 16^th August 2022 and concludes at 5:00PM AEST Wednesday 14^th September 2022. (“Promotional Period”). Entering the promotion constitutes acceptance of these conditions. 
4. The promotion is only open to Eligible Entrants.
5. An "Eligible Entrant" is an individual who is: 
   • Not an employee, officer, servant or contractor of the Promoter or any organisation associated with the Competition or provision of the gift/prize, or their related corporate bodies or associates or any of their agencies involved with the promotion; 
   • Not a spouse, de facto spouse, parent, child or sibling (whether natural or by adoption) of such an employee or other person as described in clause 5(a) above; 
   • A permanent resident of Australia or New Zealand; and 
   • Aged 18 years or over. 
6. All relevant instructions on the Promoter’s website (if any) form part of these conditions. 
7. To enter the promotion, participants must complete the following “Entry Requirements”:
   • Follow @vanuatuislands on Instagram
   • Upload an image of their perfect Vanuatu Moment, along with a caption describing their ultimate Vanuatu moment and who they'd share it with. This may include an image could be from a previous trip, a stock image or a creative representation (drawing, painting, etc).  
   • Tag @VanuatuIslands Instagram page 
   • Hashtag #myvanuatumoments  
   • Tag 3 friends who they'd like to share their Vanuatu Moment with
8. Maximum 1 x entry per person Posting more than one photo does not provide multiple chances to win. Incomplete, illegible, or indecipherable entries will be deemed invalid. Content must be generated by the eligible entrant i.e., images they have captured themselves. 
9. By entering the promotion, entrants agree to the website Terms of Use: https://www.vanuatu.travel/au/terms-of-use/ & https://www.vanuatu.travel/nz/terms-of-use/
10. All entries become the property of the Promoter. 
11. By entering the promotion, participants consent to the Promoter using the entrant’s Instagram handle (via Direct Message) or Facebook account (via Messenger) to contact them if they are the winner. 
12. By entering the promotion and claiming the Prize, the Winner agrees that the Promoter may use their name and Instagram handle for publicity and competition purposes without compensation and agrees that the Promoter will own copyright. 
13. This competition is a game of skill. Chance plays no part in determining the winners. All entries will be judged individually on their merits based on originality and creativity.
14. There will only be two (2) winners selected, one (1) for Australia and, one (1) for New Zealand. The winner of the respective country’s prize must reside in that country (i.e., A New Zealander living in Australia would be eligible for the Australian prize, but not the New Zealand prize). The winners will be selected at 12:00PM AEST on Thursday 15^th September 2022 at VTO Australia Office.
15. Each winner will be notified via Instagram on Thursday 15^th September, by 5:00PM AEST. 
16. Photo identification (e.g., a Driver’s License) may be required to verify the winners are Eligible Entrants. 
17. If the winners cannot be contacted within seven (7) days of the draw, new winners will be reselected at 12:00PM AEST on Monday 26th September at VTO Australia office, 10 Boronia St, Redfern, NSW 2016. The new winners will be notified via Instagram. The winners’ details (Instagram handle) will be published on the competition website (https://www.vanuatu.travel/au/win/vanuatumoments-competition) & (https://www.vanuatu.travel/nz/win-nz/vanuatu-moments-competition-new-zealand) by Monday, 3 October 2022, once they have been confirmed to be Eligible Entrants. 
18. The prize is not transferable or exchangeable or redeemable for cash. It is non-refundable and cannot be altered in any way and cannot be taken in parts. 
19. The Promoter expressly disclaims any responsibility and entrants agree to indemnify and hold harmless the promotion entities from and against any and all claims, actions, demands and/or liability for injury, damage or loss whatsoever relating to or arising in connection with participation in this promotion (regardless of the cause of such injury, damage or loss) and/or the delivery and/or subsequent use or misuse of any of the prizes awarded. 
20. This promotion is in no way sponsored, endorsed, or administered by, or associated with Instagram.  
21. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the competition. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved. 
22. The Promoter’s decision concerning any aspect of this promotion is final and no correspondence will be entered into. 
23. The Promoter collects information about entrants, including names and contact details that entrants provide when registering or using our services, as well as information from data houses, social media services, affiliates, and other entities. The Promoter collects and uses that information to provide you with our goods and services, to promote and improve our goods and services, to provide opted-in entrants with targeted advertising, for the purposes described in our Privacy Policy and for any other purposes, described at the time of collection. 

Prize inclusions  

24. Eligible Entrants who satisfy the Entry Requirements will be eligible to win the “Prize” below that relates to their entry category: 

Australia 

• Economy Air Vanuatu return flights for two people from their choice of Sydney, Brisbane or Melbourne airport.
• AUD$1,500 towards accommodation in your choice of either a locally owned bungalow or a resort.

New Zealand 

• Economy Air Vanuatu return flights for two people from Auckland airport.
• NZD$2,000 towards accommodation in your choice of either a locally owned bungalow or a resort.

25. Vanuatu Tourism Office reserves the right to substitute for any reason whatsoever a prize (or portion thereof) of comparable or greater value, at their sole discretion. The prize is awarded “as is” without warranty nor guarantee, subject to any written directions from a regulatory authority. No Prize substitution or cash equivalent of Prize will be awarded for any reason, including any force majeure event.
26. All other costs not included in the Prize are the responsibility of the winner.  
27. The prize winner agrees to absolve the Vanuatu Tourism Office and GTI Tourism Pty Ltd from any liability that may result from or is claimed to have resulted from participating in the competition or from the acceptance or use of the prize.
28. It is a condition of accepting the prize that the winner must comply with all the conditions of use of the prize and the prize supplier’s requirements.  It is the responsibility of the winner to confirm such conditions with the prize supplier or other relevant third parties. 
29. It is a condition of accepting the prize that the winner may be required to sign a legal release in a form determined by the Promoter in its absolute discretion.  
30. Prize must be taken by Friday 15th September 2023 and is subject to hotel and flight availability. The prize is not available during the Australian and New Zealand school holidays and other peak travel periods.
31. In the event a winner does not take the prize by the time stipulated, then the entire prize will be forfeited by the winner and cash will not be awarded in lieu of the prize. 
32. The winner acknowledges and accepts that activities that form part of the prize are inherently dangerous and may result in death, injury, incapacity, damage to property or other losses. The Promoter is not responsible for any acts of god, such as adverse weather conditions or industrial action or civil commotion that may take place. The winner must make his or her own enquiries about local issues and conditions at destinations prior to travel. 
33. The winner and their companion are responsible for all other expenses including spending money, meals (unless specified), drinks, transfers (unless specified), laundry charges, activities (unless specified), incidentals, taxes (excluding departure and any other flight associated taxes included within the prize), energy surcharges, gratuities, services charges, passports, visas, travel insurance and all other ancillary costs.  Travel insurance is highly recommended to protect against the additional costs incurred in the event of unforeseen circumstances. The winner is responsible for ensuring that they and their travelling companion(s) are fit to travel and have received appropriate immunisations and/or health checks prior to taking the prize. 
34. Dates cannot be changed once the booking has been made. Air tickets are available on the regular scheduled services of each airline and are subject to seasonal embargos. Flight itinerary may have to be adjusted depending on the airlines departure city and their current flight schedule.  Frequent Flyer points are not available from any airline. A credit card imprint or cash deposit may be required from the winner at check-in to the hotel, for all incidental charges. Once accommodation vouchers are issued they are non-changeable. 
35. The winner and his or her travel companion are responsible for complying with health and any other government requirements that may apply to the prize. All prize travel will be subject to the carrier’s General Conditions of Carriage. It is the traveller’s personal responsibility to ensure that they have valid travel documentation, including valid passports and visas, which meet the requirements of government authorities at the relevant destinations. Any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be the sole responsibility of the traveller/s.  The Promoter makes no representation as to the safety, conditions or other issues that may exist at any destination. Entrants should obtain travel advice from independent sources, such as the web site of the Australian Department of Foreign Affairs and Trade.
36. Any cost associated with accessing the promotion website is the entrant’s responsibility and is dependent on the Internet service provider used.
37. Any ancillary costs associated with the Prize are not included.
38. Independent financial advice should be sought as tax implications may arise as a result of accepting the prize. 
39. Entrants consent to the Promoter using the entrant's name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter and promotional partners (Air Vanuatu and Vanuatu Tourism Office).
40. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.
41. Any cost associated with accessing the promotional website or the Internet in relation to this promotion is the entrant’s responsibility and is dependent on the Internet service provider used. 
42. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia.
43. (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.
44. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorized access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in the Prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; or (g) taking/use of the Prize (or part of the Prize). 
45. As a condition of accepting the Prize, the winner and their travel companion must sign any legal documentation as and in the form required by the Promoter and/or prize suppliers in their absolute discretion, including but not limited to a legal release and indemnity form.
46. The Promoter reserves the right to amend the terms and conditions listed at any time without prior notice.